Retention Intelligence

Spot churn before it shows up in your metrics.

Behavioral scoring identifies at-risk users days before they churn so you can intervene with the right message at the right time.

Per-user churn risk score updated daily
Warning signals: declining sessions, narrowing feature use, long inactivity gaps
Automated alerts when high-value users enter the danger zone
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SingleAnalytics Churn Radar | Retention Intelligence dashboard view
Churn Radar detailed analytics view in SingleAnalytics

What is SingleAnalytics Churn Radar?

Churn Radar scores every active user by churn risk using engagement frequency, feature breadth, recency, and session trends. High-risk users surface in a prioritized list with the signals driving their score so your team knows exactly who to save and why.

  • Per-user churn risk score updated daily
  • Warning signals: declining sessions, narrowing feature use, long inactivity gaps
  • Automated alerts when high-value users enter the danger zone

What you can do with Churn Radar

Churn Radar scores every active user by churn risk using engagement frequency, feature breadth, recency, and session trends. High-risk users surface in a prioritized list with the signals driving their score so your team knows exactly who to save and why.

  • Behavioral scoring model using engagement, recency, and breadth
  • Risk tier segmentation: low, medium, high, critical
  • Drill-down into individual user risk signals
  • Webhook triggers for CRM or lifecycle email automation

Quick start workflow

1

Churn Radar scores users automatically from your event data

2

Review the at-risk list sorted by risk score or revenue impact

3

Trigger outreach via webhook or export the segment to your CRM

Key metrics you can track

Key metric

Users at risk

Track users at risk in real time with customizable thresholds.

Key metric

Churn prediction accuracy

Track churn prediction accuracy in real time with customizable thresholds.

Key metric

Intervention success rate

Track intervention success rate in real time with customizable thresholds.

Key metric

Revenue saved

Track revenue saved in real time with customizable thresholds.

Where teams use Churn Radar

Flexible workflows that serve growth, product, revenue, and customer success teams.

  • Trigger a personal email when a power user goes quiet
  • Prioritize customer success outreach by revenue at risk
  • Validate whether a product change reduced churn risk scores

Outcome summary

Faster insights, fewer tools

Teams consolidate analytics and move from question to action in minutes, with all the context they need in a single workspace.

Frequently asked questions about Churn Radar

How is the churn score calculated?

The score combines engagement frequency, feature breadth, session recency, and trend direction into a 0-100 risk score. Higher means more at risk.

Can I customize the scoring model?

Yes. Weight adjustments for frequency, recency, and breadth are configurable per project.

Does this integrate with my CRM?

Yes. Use webhooks to push high-risk users into your CRM or lifecycle email tool automatically.

Ready to explore Churn Radar?

Start free and connect your data in minutes. No credit card required.

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Last updated: February 2026 · SingleAnalytics Churn Radar | Retention Intelligence.